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Privacy Policy.

Important information on safeguarding your personal information and data privacy.

Caring for your heart health means respecting your privacy. At Techindia Infoway Private Limited, we understand the importance of protecting your personal information while providing top-tier cardiac monitoring services. Our privacy policy is designed to inform you about how we collect, use, and safeguard your data, ensuring confidentiality and peace of mind throughout your experience with us.

If you find any part of this Privacy Policy disagreeable, please refrain from using the Site. We encourage you to periodically visit our Site to stay updated on the current Privacy Policy and the Terms and Conditions of Use. Any significant revisions to this Privacy Policy will be prominently displayed on the Site, along with the updated effective date, ensuring you stay informed about any changes.

1. What information do we collect?

At Techindia Infoway Private Limited, we collect various information to provide comprehensive cardiac monitoring services. This includes:

Personal Information.

This encompasses details such as your name, contact information (email address, phone number, mailing address, contact preferences and geolocations), date of birth, and insurance information. We collect this information when you register for our services or communicate with us.

Health Information.

We gather medical data relevant to cardiac monitoring, including your medical history, current medications, and details of any cardiac conditions or symptoms you may have. This also includes the cardiac monitoring data, such as electrocardiograms (ECGs), heart rhythm recordings, and other diagnostic results generated during the monitoring process.

Technical Information.

We automatically collect certain technical information when interacting with our website or using our services. This may include your device information (IP address, browser type, operating system), cookies, and other tracking technologies. This helps us optimize our website functionality and improve your overall user experience.

2. How do we process your information?

We process the information we collect for several purposes, including:

Providing Services.

We use your information to deliver our cardiac monitoring services effectively. This involves conducting monitoring procedures and communicating with you about your cardiac reports.

Improving Services.

We analyze the data we collect to continually enhance the quality of our services and optimize our operations. This may involve identifying trends, evaluating the effectiveness of different monitoring techniques, and implementing improvements based on user feedback.

Complying with Legal Obligations.

Certain legal and regulatory requirements necessitate processing personal information. This includes maintaining accurate medical records, complying with relevant healthcare laws and regulations such as GDPR, HIPAA, CCPA, etc., and protecting against fraud and security threats.

Communicating with You.

We use your contact information to send important updates and other relevant information about your cardiac monitoring care. This ensures you are well-informed and can actively participate in your treatment process.

3. What legal bases do we rely on to process your personal information?

We rely on various legal bases to lawfully process your personal information, including:

Consent.

Sometimes, we may rely on your explicit consent to process certain personal information. This typically applies to sensitive medical data or when required by applicable data protection laws.

Contractual Necessity.

We may need to process your information to fulfil our contractual obligations. For example, we need certain personal and medical information to provide cardiac monitoring services effectively.

Legal Obligations.

We may process your information to comply with legal and regulatory requirements, such as maintaining medical records or responding to lawful requests from law enforcement authorities.

Legitimate Interests.

In certain situations, we may process your information based on our legitimate interests, provided such processing does not override your rights and interests. This may include improving our services, conducting research, or protecting our legal rights.

5. When and with whom do we share your personal information?

We may share your personal information with various parties for specific purposes, including:

Healthcare Professionals.

We may share your medical information with authorized healthcare professionals involved in your care and treatment. This ensures continuity of care and facilitates collaboration among different healthcare providers.

Third-Party Service Providers.

To enhance our services, we collaborate with third-party service providers for various functions, including IT support, data analysis, billing services, and logistics. These providers are bound by contractual obligations to handle your information securely and solely for the purposes we outlined. While our Site may feature links to external websites for your convenience and information, we advise reviewing their privacy policies independently, as Techindia assumes no responsibility for their content or privacy practices.

Regulatory Authorities.

We may disclose your information to regulatory authorities, government agencies, or law enforcement bodies as required by law or to comply with legal obligations, such as reporting certain medical conditions or responding to court orders or subpoenas.

Business Transfers.

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a successor entity or third party as part of the transaction. We will notify you of any such transfer and any changes to the privacy practices governing your information.

5. How long do we keep your information?

As outlined in this privacy notice, we retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. The specific retention period may vary depending on factors such as the nature of the information, legal requirements, and business needs. After the retention period expires, we securely dispose of or anonymize your information in accordance with applicable laws and regulations.

6. How do we keep your information safe?

Protecting your information is our top priority, and we employ a range of security measures to safeguard your personal and medical data. This includes:

Encryption.

We use encryption techniques to secure data transmission and protect sensitive information from unauthorized access.

Access Controls.

Access to your information is restricted to authorized personnel who require it for legitimate purposes. We enforce strict access controls and regularly review access permissions to minimize the risk of unauthorized disclosure or misuse.

Data Security Policies.

We have comprehensive data security policies and procedures to govern your information’s handling, storage, and disposal. We are committed to maintaining compliance with these policies and effectively mitigating security risks.

Regular Audits and Assessments.

We conduct security audits and assessments to identify vulnerabilities, monitor compliance with security standards, and implement corrective measures as needed.

Data Breach Response Plan.

In the event of a data breach or security incident, we have a formal response plan to mitigate the impact, notify affected individuals promptly, and take appropriate remedial actions to prevent future incidents.

7. Do we collect information from minors?

We do not knowingly collect personal information from individuals under 18 without parental consent. If you are a minor, please do not provide any personal information to us without the permission of a parent or guardian. If we become aware that we have inadvertently collected personal information from a minor without parental consent, we will immediately delete the information from our records.

8. What are your privacy rights?

You have certain rights regarding your personal information, including the right to:

Access.

You have the right to request access to the personal information we hold about you and receive a copy.

Rectification.

You can request that any inaccuracies in your personal information be corrected or updated.

Erasure.

You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Restriction of Processing.

You may request that we restrict the processing of your personal information under certain circumstances, such as when you contest the accuracy of the information or object to its processing.

Data Portability.

You can receive your personal information in a structured, commonly used, and machine-readable format and transmit that information to another data controller where technically feasible.

To exercise these rights or inquire about your personal information, please get in touch with us using the details provided in this privacy notice. We will respond to your request by applicable data protection laws.

9. Controls for do-not-track features.

There is no standardized technology for recognizing and implementing ‘Do Not Track’ (DNT) signals. Consequently, we do not presently respond to DNT browser signals or any other mechanism automatically indicating your preference not to be tracked online. Should a standard for online tracking emerge in the future that we are obligated to adhere to, we will notify you of this practice in an updated version of this privacy notice.

10. Do we make updates to this notice?

We may update this privacy notice occasionally to reflect changes in our practices, legal requirements, or industry standards. We will notify you of any material changes by posting the updated notice on our website or through other appropriate means. We encourage you to review this notice periodically to stay informed about how we collect, use, and protect your information.

11. How can you contact us about this notice?

If you have any questions, concerns, or requests regarding this privacy notice or our data practices, please get in touch with us through our contact us page.

We take privacy matters seriously and are committed to addressing your inquiries and concerns promptly and effectively.

12. How can you review, update, or delete the data we collect from you?

You have the right to review, update, or delete the personal information we collect from you. To exercise these rights or inquire about your personal information, please get in touch with us using the details provided in this privacy notice. We will respond to your request by applicable data protection laws and within the timeframe prescribed by law.